How to contact the customer service team at seatgeek? How do I contact SeatGeek customer service? 1 1. Open the SeatGeek app and tap Tickets. 2 2. Scroll to Contact Support. You can view an article from our help center or tap Contact Us to contact our team. 3 3. Select how you'd like to contact our team of Event Experts. We're available every day from 10 AM EST - 8 PM EST. When do you get tickets from seatgeekcom? SeatGeek says all over their website that you may receive tickets 24 hours before and even the day of the event so I was not concerned. Then the night before, I emailed SeatGeek on a standard form that keeps popping up as there are absolutely no phone numbers to contact anyone.When do i email my seatgeek event expert? You can email our team of Event Experts from 10 AM EST - 8 PM EST by clicking or tapping Contact Support when viewing your order in the Tickets section of your SeatGeek account. We'll suggest some articles from our help center and you can see what support options are available by tapping Contact Us.Is there a problem with the seatgeek website? SeatGeek has a great intuitive website that let's you know the value of your purchase relative to the actual value of the tickets. Kudos to whoever designed the website. Problem is that I was informed almost a month after I booked my tickets that SeatGeek had made a mistake and that my tickets were eseentially invalid and could not be used.
SeatGeek is a TERRIBLE service. SeatGeek is a TERRIBLE service. I do not recommend using this service. First off they broker all tickets and almost every ticket has to transfer from the owner outside of SeatGeek. SeatGeek provides no assurance or commitment to this process. Second, they don't have a customer support system that responds to issues.