What is returntoworksa and what do they do? They provide insurance that protects South Australian businesses and workers in the event of a work injury. ReturnToWorkSA provides financial support to cover worker wages, reasonable medical treatment and return to work services to people who have been injured at work.How do i start a new policy with returntoworksa? To start a new policy you are required to register as an employer with ReturnToWorkSA . Flexible and secure access to claims and policy information with EMpower. To register for EMpower click here and for assistance phone 08 8127 1100. Useful forms to help with claims management.How do i complain about a service from returntoworksa? If you have a concern about the service you have received from ReturnToWorkSA, its claims agents, service providers or a self-insured employer, you should raise your concern directly with the person or organisation that the complaint is about in the first instance. If you remain unhappy, ReturnToWorkSA can investigate your complaint.Who is my claims agent at returntoworksa? ReturnToWorkSA has two agents that manage claims on our behalf. They are EML and Gallagher Bassett. Your claims agent is responsible for the management of your claim. They are your first point of call if you have a question about your claim. If you don't know who your claims agent is, please use our Claims agent lookup.
800 280 203 Contact us on 13 18 55 through the National Relay Service www.relayservice.com.au or email us at [email protected]. To contact us in a language other than English call the Interpreting and Translating Centre on 1800 280 203 and ask them to contact us on 13 18 55. This interpreting service is available at no cost to you.