Where can i get support for new relic? New Relic offers a variety of support options, including online help, a troubleshooting tool, open source documentation with detailed procedures and troubleshooting tips, and support assistance. Ask in New Relic's Explorers Hub.Which is the best diagnostic utility for new relic? New Relic offers NRDiag, a client-side diagnostic utility that automatically detects common problems with New Relic agents. If NRDiag detects a problem, it suggests troubleshooting steps. NRDiag can also automatically attach troubleshooting data to a New Relic Support ticket.What does it mean to be critical with new relic? Initial Support Response Time begins when the request is received by the New Relic support system. Critical means customer’s business operations are severely impacted due to New Relic with no available workaround; or there is a critical security issue.How many freefull users are there in new relic? 1 freefull user Provisioned full users get access to every Full-Stack Observability capability within New Relic One (including APM, Infrastructure Monitoring, Browser, Mobile, Synthetics, Kubernetes Cluster Explorer, Serverless Monitoring and more). 1 freefull user
Here are New Relic's resources for partners. If you are not a New Relic partner, follow standard procedures to find help or file a support ticket.. Integration assistance . For technical assistance or coordination to create your integration, contact your New Relic account representative.
New Relic One user model: from one.newrelic.com, click the account dropdown, click Administration, and click Integrations. Select the tab for Lighthouse. After your ticketing system has been integrated, the corresponding tab's health status indicator in New Relic's UI changes to green (enabled). File tickets . To use the ticketing system
Run the New Relic Diagnostics tool. Find answers in New Relic Docs and New Relic University. Contribute to our documentation. Don't find what you need? File a documentation issue. File a ticket in the support portal. Check the status of our systems. Read about our licenses, data security, and compliance information. Ask in New Relic's Explorers