(800) 395-1113 John Hancock - multiple phone calls, dropped, hold, 1 hour delays, foreign agents hard to hear, disregarded instructions. Hancock has failed to issue me my 401K rollover check. Now two months later - apparently lost in the mail. Abysmal service.
888-695-4472 What is the phone number for John Hancock 401k? 1-888-695-4472. You have choices. If you’re already a John Hancock retirement plan participant, call us at 1-888-695-4472 to speak with a rollover education specialist about your options.