Why join the hdi community? Connect Online! The online destination ideal for IT support and service management professionals looking to expand their knowledge, advance their careers, and find a community that treats you like family. Connect, learn, and succeed by joining the free HDI Community today. Serving and Supporting the HDI Community During This Difficult Time...How does hdis virtual healthcheck work? Through a series of questionnaires and web conferences, HDI’s virtual HealthCheck consulting service analyzes key foundational areas of your operations compared to best practices, then provides custom, expert recommendations based on your organizational goals.What is hdi global specialty se? HDI Global Specialty SE is a joint venture of Hannover Re and HDI Global, both being strong and established players in the insurance and reinsurance market. Hannover Re sells 50,22 % of Inter Hannover shares to HDI Global.What is the hdhdi conference? HDI events unite thousands of service and support professionals and leaders each year for premier education, networking, and collaboration. Service Management World: A Digital Experience July 21-22, 2021
The survey also monitors current support center practices such as framework implementation, service level agreements, and outsourcing trends. Performance metrics collected allow industry benchmarking for both phone processes. Lastly, the salary section tracks trends for all staff levels within the United States and Canada.