What is a gorgias help desk? Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.What can gorgias do for you? Using Gorgias gives your customer support team a true all-in-one help desk experience across email, live chat, phone, Facebook, Instagram, contact us page in one unified view to streamline your support tickets, saving you time and money.What is gogorgias and how does it work? Gorgias is a customer service platform where you can manage your customer support in one place. Customers can contact you on multiple channels. You can also collect customer service messages from all channels (email, live chat, phone, etc.) to help you optimize your support tickets.How do i stop losing time with gorgias? Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message. Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place.
JustCall. JustCall’s Gorgias phone integration lets you call your customers easily using the helpdesk. You can track your calling activities from Gorgias, we create a ticket in your account for every call that you make. You can also have a click to call icon next to your Gorgias customer’s phone number in the ticket by using our JustCall
Gorgias Customer support Integrations. Gorgias is a help desk for ecommerce that connects all of your customer service in one place. The goal of the platform is to help you deliver excellent customer care without compromising your schedule. For example, Gorgias sets up autoresponders with rules and assigns tickets based on topics and attributes.
Customer service software has made it possible for more and more companies to offer 24/7, real-time support across a variety of channels. and boost the productivity of your support team, Gorgias can help. Helpdesk for Shopify Helpdesk for Magento Support by Phone Support Documentation Developers Latest Releases Service Status Roadmap
With the Via-Gorgias integration, your support staff can now receive questions from your customers and respond all through SMS. This decreases response time dramatically and allows the customer to not have to worry about keeping a specific support chat open or active. This integration is specific to Via version 2.0.
Learn actionable support tips from Gorgias's world-class customer support teams. At Gorgias, we know customer support inside out. We know how hard it is to build a team of excellent support agents, manage hundreds of tickets every day, make customers happy with the responses, and maintain productivity while working from home.