How do i contact upgrade customer service? To speak with an Upgrade representative, you may call our toll-free line at ( 844)-319-3909 Monday-Friday, 6am-6pm, Saturday and Sunday 6am-5pm Pacific Time. If you have a complaint about Upgrade, your account, or customer service, please contact our team at [email protected]. How can i upgrade my device? You can upgrade your device in the following 3 ways: 1 Upgrade online You can check your device balance as well as upgrade online (if you are eligible). ... 2 Visit a store Two pieces of ID are required to complete the transaction in-store. ... 3 Contact usHow do i get technical support from t mobile? General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.How do you educate customers about the need to upgrade service? There are two ways to educate your customers about the need to upgrade their service: the right way and the wrong way. The wrong way is to market your product. You’re focused on why your product is so great and how it’s better than anything else on the market. That’s slick advertising, but it’s not educational.
800-406-0151 If you are upgrading from a phone with the same SIM card memory requirements as your new phone, you can simply take the SIM card out of your old phone and insert it into the new phone. Need Help? If you have any questions or need additional assistance upgrading your phone, please: Call Customer Support at 1-800-406-0151 Or find a store near you
To find out when a device will be eligible for an Early Upgrade, follow these steps: Go to My Account. Click on the device you wish to upgrade. Click Replace your device or scroll to the Device Upgrade section and click the Learn More button to see when your phone will be eligible for upgrade.