Quick Asked: Customer Service Representative Job Responsibilities?

Last update: 11 Apr, 2024 197 Views

What are the duties of a customer service representative? Customer service representatives who work for communication and utility companies may assist customers who have outage or other service problems.

How do i become a customer service representative? Although customer service representatives must have at least a high school diploma, employers prefer applicants with either associate or bachelor's degrees in any major. Besides education, representatives must undergo training prior to working with customers on their own.

What is the job description of a customer service representative? Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

What is the objective of a customer service representative? The objective of customer service is typically to interact with the customers in order to answer questions, resolve support issues, establish credibility, and nurture relationships. Most, if not all, companies understand the need for providing customer service.

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