How do i contact support for proofpoint essentials? Authorized Support Contacts for Proofpoint Essentials accounts can contact Support via the customer portal at https://proofpointcommunities.force.com/proofpointessentials/s/. (If you are an enterprise customer, you can log in at www.proofpoint.com/community.)How do i create an issue ticket in proofpoint? Creating an Issue Ticket via Proofpoint Support portal which will guarantee your SLA. Only Partners or Direct Support customers are able to log into the support site to create a ticket. Only Partners or Direct Support customers are able to log into the support site to create a ticket.How do i report a security vulnerability in my proofpoint account? If you are a current customer with a product support inquiry, please log in to our Product Support Portal. If you need to report a security vulnerability, please visit here. If you believe that Proofpoint’s email reputation system is blocking delivery of email from your organisation, please visit our IP Reputation Lookup Form.How do i view email notifications sent through proofpoint? Open the notification email and click the View Encrypted email box. You will be re-directed to a secure Proofpoint portal: https://inbox.proofpoint.com Enter the email address that the notification was sent to. Only the recipient email address is allowed to view, regardless of what address is being registered. Click Continue....
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Customer Service Portal We are here to help Partner Engagement Help Desk Contact Support Live Chat 24/7 Sales & Support Contact 1.888 Before continuing with the provisioning and configuration of the Proofpoint service, it is recommended that you have the information listed below.
(e.g., 1.1 to 1.2) or as stated in the support schedule posted on Proofpoint’s Support Portal (found at Phone support is available only for Priority 1 program issues (described in Section 2.1 support to Customer, Proofpoint may obtain information regarding Customer’s e-mail communications, and
Proofpoint provides cloud-based solutions for threat protection, compliance, governance, and secure communications. Learn more about Proofpoint security. Proofpoint Customer Success Center Community Login
Enter your registered email address. Click Forgot Password. Select your phone mobile number (if applicable). Submit. A text message will be sent to your registered mobile number. Within 15 minutes, click the link in your text message to launch your browser and initiate the ...