Welcome to the Help Desk! General Contacts For questions about applying for admissions or checking the status of your application, contact the Admissions Office. For questions about adding or dropping classes, checking seat availability in a class, getting an unofficial transcript, seeing your grades, or reviewing account charges and balance
General Information Acceptable Use of University Technology Resources Policy Bring Your Own Device (BYOD) Information* General IT Service Desk Requests Getting Started in Outlook Web App for Office 365 IT Training Services Introducing the Penguin Portal YSU Login ID: Change Current Password YSU Login ID: Activate New Account Issues YSU Login ID: Reset ...
330-941-1552 Network Security - Meshel Hall 4th Floor. Mr. Christopher Wentz, Director - Chief Information Security Officer 330-941-1552. Need help? Please enter a service request through the YSU Tech Desk for any of our service offerings. This allows your request to be tracked, ensuring timely completion of any request.
330-941-1595 To request assistance please visit our Technology Support Portal or contact the YSU IT Service Desk. You may contact the YSU IT Service Desk via phone or e-mail: 330-941-1595 [email protected]
Find answers to your frequently asked questions at the Youngstown State University customer help desk. Track your order, request a refund or cancel ...
YSU Information Technology Services provides accessibility to certain campus-restricted computing resources from off-campus locations through Penguin Connect at https://connect.ysu.edu.The Penguin Connect portal (not to be confused with the Penguin Portal) and GlobalProtect agent serve as secure paths to accessing campus-restricted computing ...
Refer to the Related Articles section on this page for step-by-step instructions on how to reset an expired/forgotten YSU Penguin Portal account password. Contact the IT Service Desk by clicking the "Request Service" button on this page.
Choose Help from the drop-down menu. Help for the application will load in an Internet browser window. Help for the application will load in an Internet browser window. If the solution to your problem is not found in the online help, please contact the IT Service Desk .
IT Customer Services teams are: IT Service Desk, the first point-of-contact for all YSU technology questions, concerns, and service requests. Campus Technology Support (CTS), implementing and supporting academic/administrative technologies (computing and audio visual software, systems, services and environments) on site and remotely. IT Customer Services ...
(330) 941-1595 Contact the IT Service Desk. Phone: (330) 941-1595. Email: [email protected]. Walk Up: 1st Floor of Kilcawley Center (1055 Office Suite). Next to lounge behind Jamba Juice.
330-941-6000 No matter what your need, our knowledgeable, cross-trained staff can help you find a solution. Ask Us a Question. We are currently experiencing technical difficulties with our PenguinBot. If you do not receive a response, please contact the Penguin Service Center directly at 330-941-6000 or [email protected]. We apologize for any inconvenience.
555 001-330 Better Ways to Handle Customer Support Phone Calls Lloyd W Painter Youngstown State University One University Plaza Youngstown, OH 44555 001-330-941-1362 [email protected] ABSTRACT Many organizations are challenged with effectively handling customer support phone calls. When Youngstown State University (YSU) hired its new ...
What We Provide The IT Service Desk serves as initial contact for over 15,000 students, faculty and staff, providing first level technical support for PCs (both Windows and Mac based systems), software, printers, smart phones and tablets. We assist with installing academic software, configuring devices to connect to the YSU network as well as resolving technology ...
330-941-1595 To obtain remote desktop privileges, contact the IT Service Desk at 330-941-1595. A YSU directory account. Penguin Connect VPN. The TS Tag number of the computer on campus that you wish to access remotely. Step 1: How to Install and Connect to the Penguin Connect VPN. In order to remotely access your on-campus computer, you must first be