Why choose western general insurance company? Start your review of Western General Insurance Company. Western general are an awesome insurance company. Very close attention to detail of what i needed and reasonably priced. Thank you so much for the positive rating and comments! We work hard every day to offer our customers the best service.How do i report a claim with western general? Report a claim. Report a claim 24 hours a day/7 days a week by calling Western General at 818-880-5433 or 800-758-3311 option 4.