How do i contact waterone customer service? WaterOne Customer Service is available by phone or email 8 am to 5 pm Monday through Friday, except holidays. In response to the COVID-19 pandemic, the WaterOne lobby is closed until further notice.What 24 hour customer service does mywater offer? We’ve always offered 24-hour customer service, but now that service is even more convenient when you manage your account online. By managing your account online through MyWater, you can: Call 24/7 for any emergency. Water emergencies don't keep business hours.How do i get in touch with waterways customer service? Customer Service: 1-800-565-7292 Call 24/7 for any emergency. Water emergencies don't keep business hours. For non-emergencies, call Mon - Fri 7am-7pm.How do i get assistance with my water service? Need assistance with your water service? We’re happy to help. Just send us a message or you can also get in touch using the contact info listed below. You may contact us via email 24/7. One of our qualified Customer Service Representatives will respond to your email during normal business hours.
Press 1 for Water/Sewer related emergencies. Press 2 for customer service and all other inquiries. Press * for a company directory. Customer Service Menu. Press 1 to pay your bill Press 2 if you are an existing customer and have a bill inquiry. Press 3 to start, stop or move your service. Press 4 for all other inquiries. Press 0 to hear this