Connect with one of our solutions consultants. Vivantio is an intuitive, configurable ITSM platform designed to increase efficiency and improve service performance for mid to large size teams. Rated best value by customers as a cost-effective solution - flexible licensing, volume discounts and codeless configuration.
Vivantio has launched a new guide, "Leveraging Breakthrough Service to Transform Your B2B Enterprise." The comprehensive guide identifies the distinct benefits of centralizing customer service and offers B2B business owners a detailed process for implementing it at their organization, inclusive of proven strategies for overcoming common challenges.
For exceptional customer service, switch on seamless integrations with almost any other platform UNIFIED SERVICE PLATFORM FLEXBridge allows you to seamlessly switch on integrations between Vivantio and virtually any other essential platform for a 360 degree customer view
The next step is to set Vivantio up to send a message to Twilio similar to the one shown above. So log in to Vivantio and head to Admin → Integration → API → Webhooks: If you don’t see that option there, contact us via email or our support portal and we’ll enable it for you.
About us. Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By ...
About. Vivantio is service management software that helps you organize and automate your service desk or ITSM operation. Boston, Massachusetts, United States. Private. www.vivantio.com. 185,598.
If our customer service software fits within your budget. Our pricing model is flexible, unique to the buyer and based on volume. How it integrates with your current tools. Vivantio’s ITSM platform was built API-first. Which platform is best for your business needs. Our solutions team can set you up with a demo or free trial.
by Andrew Stevens. Andrew joined the Vivantio development team in 2008, working from the Vivantio Head Office near Bristol in the UK. He came from a background in ecommerce web/application development with an earlier history of first and second line technical support/customer services.
About Vivantio. Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the power of enterprise-level software with the flexibility of a cloud-based solution, Vivantio is the only unified service management solution that empowers teams through rapid configurability enabling effortless operations and ...
Vivantio’s Visual Workflow Tool ensures that notifications, approvals and forms are displayed at the correct time and filled out by the proper person, so time-consuming processes such as manual emails, phone calls, and document tracking are completely automated. Conditional task assignment in onboarding workflows may be used to eliminate
(617) 982-0390 Frequently Asked Questions regarding Vivantio Where are Vivantio’s headquarters? Vivantio’s headquarters are in 200 Portland St, Boston, Massachusetts, 02114, United States What is Vivantio’s phone number? Vivantio’s phone number is (617) 982-0390 What is Vivantio’s official website? Vivantio’s official website is //www.vivantio.com
Vivantio has the following pricing plans: Starting from: $42.00/year. Pricing model: Subscription. Free Trial: Available. Q. Who are the typical users of Vivantio? Vivantio has the following typical customers: Large Enterprises, Mid Size Business, Non ...
Vivantio is helpdesk solution specifically for IT support. This system is intended to field support requests that come by web-portal, phone, email or SMS, and there is also a very basic chat system.
November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards. The Corporate Excellence Awards were launched by CV Magazine to showcase companies and ...
Vivantio provides a comprehensive suite of SaaS service management products that cover multiple customer service areas including IT ticketing, help desk, service desk, IT service management, asset management and enterprise service management, all backed by proven industry frameworks, such as ITIL.
Self-service in the Vivantio platform enables customers to submit new tickets and track progress without picking up the phone, empowering customers to solve their own problems Create Powerful Portals Leverage Vivantio’s portal widget builder, custom themes and designs to create custom self-service portals so customers can easily get help when
Our in-house team is responsible for every facet of the implementation of Vivantio, from product development to project delivery, support and customer ...
Vivantio is a leading customer service software solution for service teams who demand more. Complete the customer journey and drive even more value by making use of an extensive array of other products within your subscription