Quick Asked: Value Stream Mapping Customer Service?

Last update: 04 May, 2024 210 Views

What is value stream mapping and how does it work? → Value Stream Mapping is a graphical tool that helps us to see and understand the flow of process and information as a product and service. → It is an improvement tool that is visualizing the entire operation of manufacturing or service representing both material and information flow.

How to create a lean value stream map? Profitable Applications of Lean Value Stream Mapping Scoping Out Your Value Stream Map Step 1: Form a Team to Create the Lean Value Stream Map Step 2: The Kaizen Kick-Off – VSM Planning Step 3: The Process Family – VSM Planning Step 4: Identifying Similarities Step 5: Creating the Current State Map – VSM Planning

What is a value stream in healthcare? A value stream consists of all of the activities within an organization which must be completed to generate a service or product. Any process involving a patient or customer is a value stream. Understanding the value stream allows one to see value-added steps, non-value added but needed steps, and non-value-added steps.

What does the customersupplier icon mean on a value stream map? Customer/Supplier. When placed in the upper left corner of a value stream map, the typical starting place for material flow, this icon represents the supplier. When placed in the upper right corner, it represents the customer.

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