What is the purpose of the help desk? A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.What is the help desk number? The customer support phone number of Ako Help Desk is 312-560-1110 / 866-335-2769 (Click phone number to call).What is the help desk system? A typical help desk can effectively perform several functions. It provides a single (or multiple) point of contact for users to gain assistance in troubleshooting, get answers to questions, and solve known problems. A help desk generally manages its requests through the use of software such as issue tracking systems.
Additional self-service programs are available for managers to use that are not included in the Managers Workbench. These programs, accessible from the Employee and Manager self service menus, are: Upcoming Reviews by Supervisor (P052200). Employee Setup Workbench (P08710). Auto Deposit Instructions (P055011).
If you are not a Southern Company employee, you may request sponsorship by an active Southern Company Employee. Select "New user? Sign Up!" If you forget your password please contact the Help desk at 8-999-9110
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