How to contact the tuya smart help center? Hotline: (001)844-672-5646Online: If you are using a computer or a mobile p...... English LoginSign up Question or keyword in English Tuya Smart Help Center Question or keyword in English Introduction & Cooperation of Tuya Introduction of Tuya Cooperation of Tuya Account Issues about IoT Platform Product Management Center Date & Operation CenterWhat are the working hours of tuya? Email: [email protected] Our working hours are 7*24hours, please provide your information and detailed requirements, We will serve you sincerely! How helpful was this page? ExcellentSuggestionsWhat does tuya convert come with? Tuya-Convert comes with tasmota-lite.bin build which includes basic Tasmota features required for normal operation with Tuya devices, while removing sensors, IR, RF and home automation integration support for reduced filesize. It is recommended to upgrade to a full build of the firmware ( tasmota.bin) if needed.Does the tuya smart app work with alexa? The Tuya Smart app works on phone and, at first, it did NOT work with Alexa... ( to fix this problem ), you shoule register the Alexa "Skill" for TuyaSmart the same way as you did when registering the Tuya Smart app when you installed it ,... (in my case)..
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Thanks for your interest in Tuya! Please fill out the request form. We will contact you shortly. Thank you for your interest in Tuya! Please fill out the form below. We will contact you shortly. Full name. Company Email. Customer Service. service@tuya.com. Media Inquiries.