How do i contact tumi? To contact TUMI you can either send an email or phone, fax or write the TUMI corporate office nearest you: TUMI, Inc. Email: [email protected] Email: [email protected] What is the warranty policy for tumi products? Warranty 1 You will enjoy using our innovative products that are designed and manufactured to be the best; 2 You will experience world-class, after-sales customer service; 3 For two (2) years after you purchase a Tumi accessory item from an authorized Tumi store or dealer, you will be covered by our Limited Warranty.Does tumi offer gift boxes or gift cards? TUMI.com is pleased to offer complimentary gift boxing on most items. Additionally, you may enclose a personalized gift card for the recipient. Simply check the appropriate box at checkout. Forgot password? By signing in, you agree to TUMI’s Privacy Policy and Terms & Conditions.How do i check the status of my tumi repair? All correspondence will take place via email, so make sure to regularly check your inbox. If you scroll to the top of this page and log into your TUMI.com account, a “Check Repair Status” button will appear. Follow the link to check the status of your repair.
Save that email to use in a TUMI owned retail store, online or call customer service directly to place your order. If you did not receive an email with your gift card number, please check your “spam” or “junk” folder.