How do i contact thomas cooks customer service? Thomas Cooks Airlines Customer Service. Thomas Cooks Airlines can be contacted using the live chat function found here. Delayed, Damaged or Missing Luggage. If you note any damage to your baggage or its contents, you will need to report the damage to airport representatives before leaving the terminal building.Where can i book flights with thomas cook airlines uk? On condor.com you can also book flights with the Thomas Cook Airlines UK (MT flight number). Thomas Cook Airlines UK flies from over 20 airports in the UK to more than 60 destinations around the world, including New York, Cape Town, Miami and Goa.Is thomas cook and mytravel the same company? Following the merger of the MyTravel Group with Thomas Cook in 2008, Thomas Cook Airlines UK Ltd was merged with MyTravel Airways. The airline held a United Kingdom Civil Aviation Authority Type A Operating Licence, permitting it to carry passengers, cargo and mail on aircraft with 20 or more seats.How do i make a complaint about a thomas cook flight? We want to be able to address your complaint as soon as we can, so please email us at [email protected] with as much detail as possible. Make sure you include your Thomas Cook booking reference, departure date and the lead name on the booking, along with information about what went wrong.
Resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Thomas Cook Airlines.