What is engengage hub technology? Engage Hub technology unifies and activates relevant data from your various systems - from transactions to customer preferences - to build a cohesive picture of when and how to best engage with your customers.How has engage hub changed your customer journey? "Engage Hub has helped us drastically improve our end-to-end customer journeys, providing real-time access to customer insight, enabling our customers to self-service when they want and how they want, boosting operational efficiency by freeing the agents to focus on more complex queries."Is engage hub a good fit for your business? Engage Hub’s solution easily met the level of sophistication and scale we required.” “Engage Hub is a good fit for companies looking to stand up journey automation in a very short period of time to improve the experiences customers have with call centre agents or boost engagement in customer lifecycle programs.”What is engage hubs cross channel contact automation? “Engage Hub’s AI-powered Cross-Channel Contact Automation solution has enabled over 30% of customers to self-serve their enquiry, subsequently allowing the agent to focus on more complex queries and vulnerable customers.”
Engage Hub. 2,960 followers. 2w. Report this post. Our by-the-minute knowledge enables our video content to cut through the noise and strike up a ...
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