How do i get help with the teach online system? For help with the TEACH Online System, you can send an email to [email protected] or call (518) 474-3901 and select option #3. Information about using TEACH is also available on the Frequently Asked Questions webpage. When entering your email address through the above link, use the email address with which you created your TEACH account.How do i report a problem with my teach account? If the subject of your inquiry is related to "access" to your TEACH account, please contact TEACH HELP using the Report Problem (s) Using the TEACH Online System form on this TEACH HELP web page titled "Report Problem (s) Using the TEACH Online System". https://secureforms.nysed.gov/ohe/tcert/technical.cfm 3.How do i view and add information to my teach account? Log in to your TEACH account: Login to TEACH Under Inquiry Links, click on "View Account Information". Click on the information you would like to view, then press “Go”. Adding Information to TEACHHow do i get help with teach? You may call the TEACH HELP phone line at 518-486-6041, help is available from 8:30am - 4pm. Please note: This form is provided so that you may report technical and/or usability problems associated with the "TEACH" online system.