What is a strata trust company? A trust company is a highly-regulated financial institution that has oversight by federal or state banking regulators. STRATA Trust Company is a Texas chartered trust company regulated by the Texas Department of Banking.How do i contact strata? Contact Strata 1 Sales & Customer Service. Email: [email protected] 2 Technical Support. Email: [email protected] 3 Company Email Directory. Sales Info: [email protected] Online Store Support: [email protected] Training Info: [email protected] Is strata trust company still called self directed ira services? **Since the year 2017, the company have changed its name to Strata Trust Company (for unknown reason) so it is no longer called Self Directed IRA Services but instead got the new name Strata Trust Company. How does it work?Why was the yearly management fee waived at strata trust company? The yearly management fee was waived because my account balance is above $10,000.Recently LendingClub.com forced me open an *** account at Strata Trust Company. My account number is *********. The entire process was automatic and I have no choice to reject.