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SonicWall Support is available during normal business hours 8x5 or year-round 24x7, depending on your needs. Available in one-, two- and three-year agreements, SonicWall Support services include: Email/web/telephone support. For technical assistance Software/firmware updates. For all software and firmware updates and upgrades Hardware replacement.
Tech Support Report. The Tech Support Report generates a detailed report of the SonicWall security appliance configuration and status and saves it to the local hard disk using the DOWNLOAD REPORT button. This file can then be emailed to SonicWall Technical Support to help assist with a problem.. You must register your SonicWall security appliance on ...