Quick Asked: Snapdeal Customer Service?

Last update: 29 Mar, 2024 199 Views

Is snapdeal a trustworthy site? Consumers satisfied with SnapDeal most frequently mention customer service, product quality and last week. SnapDeal ranks 47th among Discount Shopping sites. Also customer service if very very good they keep helping on every step. Yes Snapdeal is trustworthy because product quality is very good.

What are the benefits of snapdeal service cloud? With Service Cloud, Snapdeal’s customer service is boosted with the ability to handle concurrent users. With a single view of all interactions, customer care agents find it easier to navigate and integrate with other systems. The results are faster response and resolution of cases, and improved targets for turnaround times and service levels.

What is snapdeals einstein agent? Snapdeal also plans to use Einstein Agent chatbots to deliver automatic service to customers and sellers. Snapdeal recognises that with a customer service experience that’s predictive and automated, case resolution time has been reduced, and agents are empowered to deliver the right answers.

Why did snapdeal turn to salesforce for customer service? Snapdeal turned to Salesforce Service Cloud, Communities, and Partner Communities to bring efficiencies to both customer and seller experiences. A company spokesperson said that Snapdeal wanted an internationally acclaimed system that came with comprehensive inbuilt features, catering to our specific needs of efficiency and effectiveness.

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