What are some careers in customer service? Just about every industry holds opportunities for customer service careers. If a business has customers, they'll need customer service reps. Insurance, service industries, business, banking, even retail and wholesale. Some customer service jobs are at call centers and others are on-site at the business's office or storefront.What are some examples of customer service jobs? Cashiers, salespeople, management and billing departments are examples of customer service jobs in a retail setting. The hospitality industry is similarly reliant on customer service employees to maintain their reputation.What is the job description of customer service? Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.What is the job of customer service? Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. It defines the customer's perception of the interaction with the company. ... A customer service job applicant who demonstrates this fundamental understanding of what is customer service will get the serious attention of a potential employer.
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