Quick Asked: Smarty Customer Service?

Last update: 27 Apr, 2024 180 Views

What is smartys customer service like? SMARTY’s customer service team is available seven days a week from 8am to 8pm (except for Bank Holidays), but this is limited to online chat and email only as, ironically for a mobile phone network, there isn’t a telephone number to call. There’s also a database of frequently asked questions to consult, should you need something simple answered.

How do i contact the smarty accessibility team? To contact the Smarty accessibility team (customer service team) dial 01628 765333 and the team can help you with any questions and problems you have with any Smarty services. Please be aware that the Smarty customer service team is not 24/7 they only operate between 9am – 6.30pm Monday – to Friday.

When can i contact smarty support? Chat to our SMARTY bot 24/7, or with our support team 7 days a week, 8am - 8pm. Our wait times may vary depending on how busy we are. Our open days exclude Christmas and New Year’s Day Bank Holidays. If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number.

How do i make a complaint to smarty? So you can either use the Smarty webchat option or Smarty email. It is normal for all carriers to have customers who are not happy at times about a service so the Smarty customer service team has made it easy for their customers to make a complaint.

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