How do i contact smartpak customer care? Send us an email at [email protected]. You can expect a response within 2 weeks. For urgent matters such as cancellations, changes to an order that is about to process or if you need a faster response, please call 1-800-461-8898 or use Live ChatWhat is the history of smartpak? Becky Minard got the idea for SmartPak in 1999, after recognizing that the stable where she kept her horse was having trouble keeping up with feeding and supplementation. She had asked the stable to add supplements to her horse's food to help with a degenerative eye disease he suffered from that could lead to blindness.Who are we at smartpac? We are the only supply-delivery company operating in home health, long-term care facilities and clinics seeing patients. This unique, combined focus allows us to offer products tailored to the needs of clinicians and patients with smartPAC the only unit dose packaging in the market.
Delete the unit from the paired devices list in the phone's Bluetooth settings page 3. Restart the phone 4. Perform pairing (or factory) reset on the unit (as described in the troubleshooting section in the user manual) – the unit will turn off 5. Turn the unit back on 6. Pair the unit to the phone via Bluetooth 7. Download and install the app 8.