Is smartsmartbiz a good company to use? SmartBiz is impressive in regards to what it can offer customers. Unfortunately, we can tell based on reviews that it seems to be lacking in customer service. Reviewers have raised complaints about the company’s willingness to respond to phone calls and emails throughout the loan application process, even after being approved.Is smartbiz a lender? Let’s investigate. SmartBiz is a lending marketplace for SBA loans. That means that SmartBiz isn’t actually a lender. It doesn’t approve or extend SBA loans (or any other kind of business loans) itself. Instead, it takes your application and shops it around to lenders.How do i contact smart customer service? Smart customers can contact our Call Center for free by dialing 1090, 1091, 1092, or 1093. Opening Hours are from 7:00am – 10:00pm, every day (including holidays). CLICK HERE for phone numbers, addresses, and opening hours for all our Smart showrooms countrywide.How long does it take to pre qualify for smartbiz? With SmartBiz's application, you can pre-qualify online in as little as five minutes. SmartBiz states most loan applications take a couple of weeks, although loans for over $150,000 may take longer.
Good customer service means acknowledging this responsibility and acting on it. 8. Make your customer service team accessible on many channels. In the above data breach example, let’s say a panicked customer tries to reach your phone line, but you currently only offer email support.
Upgrade compliance and improve customer service by using SmartForms. Access SBO anywhere with a reasonable internet connection 0/hour outside normal business hours) and is done remotely; by on-line internet sessions, phone or email. On-site training can be arranged, but involves additional expense. smartbiz online