What does smartaction do? SmartAction is a US company based in El Segundo, Ca. that provides artificial intelligence-based services to businesses across perse industries including financial services, healthcare, insurance, retail, travel and hospitality and utilities. Originally founded in 2002 as a research project, SmartAction's Intelligent Voice Automation...Why smartsmartaction for your contact center? SmartAction integrates with every contact center platform, IVR system, and business applications you use. “Our customers love our advanced selfservice capabilities over voice and chat, and we couldn’t be happier with the partnership.” “Every time we grow demand, we can’t grow people.How does smartaction cx support conversational ai? From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible.What is iva smartaction? IVA® handles complex customer experience calls across 12 verticals, providing assistance with numerous call types such as appointment scheduling and rescheduling, delivery status, order placements, and a variety of outbound calls. SmartAction was founded by inventor and entrepreneur Peter Voss and is headquartered in El Segundo, California.
(310)-772-9200 Contact Email [email protected] Phone Number (310)-772-9200 SmartAction is a cutting-edge technology company on a rapid growth trajectory, providing the next generation of user-friendly phone call automation.
SmartAction is a contact center automation software company that uses AI to handle calls and responds to them like a live customer service agent normally would Read More. Headquarters: 300 Continental Blvd, Ste 350, El Segundo, California, 90245, United States.
We are SmartAction®, the contact center industry’s undisputed leader in purpose-built AI-powered Virtual Agents for customer service. At SmartAction, we utilize powerful technology and thoughtful CX services to deliver frictionless conversational AI ...