Are sloan valve products guaranteed to be reliable? SLOAN VALVE COMPANY DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE. YOU USE ALL PRODUCT INFORMATION, AND THE PRODUCT, ELECTRONICS AND SOFTWARE AT YOUR OWN DISCRETION AND RISK.How do i contact sloan technical support? Refer the customer to Sloan Technical Support at 1-888-SLOAN14 (1-888-756-2614) or via email at [email protected] . Parts in stock are usually sent out within 24 hours and customers will receive parts within 3 to 7 business days. For non-inventoried items lead times may vary.What kind of products does sloan make? Sloan also makes faucets, sinks, showerheads, bedpan washers, and hand dryers, several of which are sensor-activated. Its HEALTHMINDER products include hygiene-friendly dispensers for soap, hand sanitizers, and air fresheners.What is sloans return policy for defective products? If a product is found defective prior to or during installation, Sloan may issue a return material authorization (RMA) number and credit in exchange for the defective product. Should the customer require a part to repair a product, the part should not be taken from another finished good unit.