The language for the Customer Portal can be set via the "Language" field in the customer data. To do so, click on "More" on the right-hand side of the website overview for the respective website and then on "Edit customer data". If you would like to have other languages for the Customer Portal, please contact us at help@ sitejet.io.
External messages are e.g. messages from customers who have contacted us by phone. In addition, you can send your customer an e-mail from Sitejet once it has been set up. Notifications automatically generated by the system are also displayed in the "Messages" section.