How do i contact shopshopkeep support? ShopKeep Support is still available around the clock. Reach us by chat in your BackOffice (click support) or call us at 1-800-820-9814. Be sure to first check our online resources.Is shopkeep open for business? Our hardware store is open for business. Upgrade your ShopKeep POS system, and restock POS essentials. ShopKeep Support is still available around the clock. Reach us by chat in your BackOffice (click support) or call us at 1-800-820-9814.How do i cancel my shopkeep account? When ready to cancel, you must contact us to do so and include your phone number so an Account Services team member can call you to process the request. How do I reopen my canceled ShopKeep account? To resubscribe to ShopKeep, sign into BackOffice as the Business Owner and follow the prompts to select a plan and put a credit card on file.
How to request a call-back. To schedule a call: From your Ecwid admin click Get Help in the top right corner.; Click Chat in to Schedule a Call-back.; Fill out the fields in the dialog and click Start Chatting.; The agent serving the chat will help you to book a call from us and will note down the questions you want to discuss over the phone.