What is your experience with shock warehouse customer service? Shock warehouse customer service was terrible. After contacting them numerous times, I was finally told to ship the shock to Bilstein in CA at my expense for testing to verify it was bad. Had to buy a new one and was told they would refund after results of testing.How do i contact shockwarehouse by phone? Contact Shockwarehouse By Phone. Shockwarehouse is available from 9 am to 6 pm Eastern Standard Time Monday through Friday toll free at 1-800-245-7469 or locally and internationally at 1-954-202-6229.Is shockwarehouse a good place to buy shocks? Go someplace else, Shockwarehouse is not a very good company and definitely not worth the aggravation. Paid for two sets of shocks by Amex they then cancelled my order and increased the price of the shocks, refunded back to my card which cost me nearly a $150.00 in exchange rate fees.Where can i buy shock absorbers? Shockwarehouse, America's Number 1 Shock and Strut Superstore, sells shock absorbers, struts and air suspension components for all types of cars, trucks, RVs and motorhomes, including specialized parts for lifted trucks, sports applications and transit/commercial vehicles.
horrible customer service. horrible customer service, no retuns of calls or email, need to return the wrong shocks. return site states order not found. im going to send them back anyway, my dime. see what they do. see if i lose my money and shocks at the same time. find another place to buy your shocks. Advertisement. GP. george plummer. 1 review.