How can i contact shiseido for an inquiry? In addition, we may take some time or may not be able to provide an answer for some inquiries, depending on the contents. Please note that we may contact you via telephone or letter to answer your inquiry instead of email. Shiseido's reply is to answer the specific question asked by the inquiring customer.Will shiseido hong kong ask me for my password? SHISEIDO (Hong Kong) is committed to complying with the requirements under the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong. Generally, we would not ask you for your account’s password either in written format (via email or otherwise), in person or on the phone.Why is shiseidos reply not being delivered? Please note that Shiseido's reply may not be delivered if you have reception control for the email setting.Where is the shiseido factory located? Shiseido America, Inc. (East Windsor Factory) 366 Princeton-Hightstown Road, East Windsor, New Jersey 08520, U.S.A. MAP +1-609-371-5800