How do i contact shentel customer service? Mailing address: Shentel PO Box 459 Edinburg, VA 22824. Anonymous Accounting Hotline: 1-888-883-1499. Written Complaints (including closed-captioning complaints): Julie Wagoner Director, Customer Service P.O. Box 459 Edinburg, VA 22824 [email protected] Fax: (540) 984-3438Where does shentel offer internet access? Shentel offers internet access in Maryland, Pennsylvania, Virginia, and West Virginia. Cable internet from Shentel is available to an estimated 412,000 people, making it the 26th largest residential cable provider in the U.S. by coverage area. In addition to cable broadband, Shentel also offers fiber, copper, and DSL internet service.When did shentel get started? The company launched cable TV service and a fiber optic network in the 1980s. In 1984 Shentel added mobile and paging services. In 1990 Shentel launched Shenandoah Cellular, the first company in Virginia to offer cellular service to a rural area. Internet service was made available to Shentel customers in 1994.Is shentel the best cable company in kentucky? And Shentel’s highest tier package is best for sports-lovers. As a smaller regional provider, available only in select areas of Kentucky, Maryland, Virginia and West Virginia, Shentel offers an impressive selection of internet speeds and TV channels. Do I have to be home for Shentel cable service to be installed?