Why buy at sewell? As a Sewell customer, enjoy numerous benefits in addition to the best vehicle sales and service experience around. Learn what it means to be a "Customer for Life" in any of our Texas locations today.What is customers for life by carl sewell about? Carl Sewell s book Customers for Life is devoted to learning the bourgeois of today ways in which they can turn erstwhile purchasers into clients for life. He states that every client has the ability to be deserving 332,000 dollars to your concern if you can maintain them for life. Mr. Sewell is the figure selling luxury car trader in the state.What is mr sewells main theme in the book? His main themes revolve around crating ways to enhance the customer experience by removing hassles and demonstrating that you have the customer's best interests at heart. Mr. Sewell is a car dealer but most if his ideas are generally applicable.
Commandment 2. Systems not smiles “Systematic approaches are 80% of customer service” Sewell is very dismissive of customer service gloss - smiles, “have a nice day”, answering the phone in two rings etc. He’s adamant that what customers really want you to do is get the basics right, and for that you need systems.