SenecaOne doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from SenecaOne one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them.
Reply from SenecaOne. Mar 2, 2017. We regret that your experience did not go as smoothly as you anticipated. We strive to have the highest level of customer service and to communicate effectively. There are times that part of the process is not within our control.