Quick Asked: Semafone Contact Us?

Last update: 27 Apr, 2024 180 Views

Where is semafone inc located? Semafone opens it's offices in Boston, MA and Semafone Inc is born out of a WeWork office in Downtown Boston. Semafone was voted customers’ choice for Best Call Center Solution at CNP Expo, Florida for the first of three years. Semafone reaches 100 employees. Semafone opens new support offices in Canberra.

What security payment accreditations does semafone have? Semafone has achieved the four leading security & payment accreditations: ISO 27001:2013, PA DSS certification for its payment solution, PCI-DSS Level 1 Service Provider and is a Visa level 1 merchant agent.

How does semafone call recording work? With Semafone, the customer enters their card information using the telephone keypad which allows call recording to continue as usual. The DTMF tones (Dual Tone Multi-Frequency) are completely masked from the agent and replaced with a flat tone that sounds like the customer is just pressing the number 1.

How can semafone help with pci dss compliance? Semafone can ensure that you’re compliant with the Payment Card Data Security Standards (PCI DSS) when receiving CNP payments. PCI DSS stipulates that sensitive authentication data such as 3-4 digit security codes must be protected – and cannot be recorded or stored.

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