What is the warranty on a sealy product? Sealy offers a 10 year Guarantee. This Guarantee is only for the benefit of the original purchaser (“the purchaser”) of the product. During the first Ten Years after Purchase. Sealy will repair (or replace at Sealy’s option) without charge to the original purchaser, any manufacturing fault (as defined).What are sealys customer service hours? Our customer service hours are Monday to Friday, 8:30am to 4:30pm ET (excluding holidays). Having an issue with a sleep set you bought from a Sealy retailer? Make sure to contact them first so that they can help you with your issue. If you need additional assistance, we’re happy to help!How do i get in touch with sealy? Contact Sealy customer service. You can call Sealy at (800) 952-1163 toll free number, write an email, fill out a contact form on their website www.sealy.com, or write a letter to Sealy Company Headquarters, Attn: Consumer Support, One Office Parkway at Sealy Dr, Trinity, NC, 27370, USA.What is the warranty on my tempur sealy? At Tempur Sealy, your comfort is as important to us as your guests’ comfort is to you. That’s why we offer one of the industry’s strongest warranties. Your 10 year limited warranty protects you from the day you purchase your sleep set.