Where can i download the sandata mobile connect app? This app is available only on the App Store for iPhone and iPad. Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients.How do i contact sandata customer care for error code 784? The Sandata Customer Care Center is not able to provide information about your pended claims for error code 784. Please call NCTracks at 800-688-6696 for 784 questions. etc….What can a caregiver do in sandata mobile connect? Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. All visits performed by the Caregiver within Sandata Mobile Connect will be available to the Agency administrator within Sandata's Agency Management system.