How do i contact rock auto customer service? RockAuto Phone Number (Call Customer Service) If you want to give a call for any help with your orderand returns of parts, use this phone number: 1-608-661-1376 or 1-866-7625-2886 Contact Rock Auto by Email If for whatever reason you want to send an email to the company`s customerservice department, use this email address: [email protected]. Is rockauto a good company to buy from? RockAuto has a consumer rating of 1.55 stars from 707 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems. RockAuto ranks 305th among Auto Parts sites.Where is rockrockauto located? RockAuto, LLC Corporate Headquarters 6418 Normandy Lane Suite 100 Madison, WI 53719 1-608-661-1376 Customer Service: Help Page Order Status and ReturnsWhat is rockrockautos return policy? RockAuto accepts returns within 30 days. They do not accept any returns, except for those covered by warranty, after that time. In most cases, the customer is required to pay for the return shipping of the item.