What is replicant and how does it work? Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center.How many customer service calls go through replicant per month? Two million customer service calls per month now go through Replicant, Shamia says. The company has more than 20 enterprise customers, including Xenial, a technology stack for enterprise restaurants which enlisted Replicant as its customer service tech solution at the start of the Covid-19 pandemic.Who are replicants co founders? Shamia joined in 2019 after a stint as chief operating officer for customer service software maker Talkdesk, but Replicant counts him as a cofounder alongside chief technology officer Benjamin Gleitzman and Jack Abraham, cofounder of Atomic.What is replicant ai voice technology? Replicant is an AI voice technology that can be launched in a matter of days. It lets you offer high-touch customer service on the phone without hiring, offshoring, or adding complex technical infrastructure to your call center. For growing companies, scaling customer service means scaling costs.
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