Quick Asked: Remote Help Desk Positions?

Last update: 12 May, 2024 313 Views

What are the best remote careers? As FlexJobs noted the top five career fields for remote jobs include healthcare, customer service, education, sales and information technology. However, there are other options including customer service, education and sales that are all are great for people without tech or medical backgrounds.

What are the duties of a help desk? Often, help desk managers are responsible for supporting windows-based software systems with a networking component. In these cases, employers may prefer help desk managers who are Microsoft-certified and have other certifications specifically in the type of hardware or software they will support.

What is remote help desk support? A remote help desk is a web-based system that allows users to register for and receive remote support, generally on a fee-based basis. The help desk allows users to go online and seek remote assistance for computer software or operating system issues that they are unable to resolve on their own.

What does help desk do for me? Help Desk Technician Responsibilities:

• Responding to queries on the phone, via email, in person, or through remote access.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Training computer users.
• Training other staff on troubleshooting and diagnosing problems.

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