Where can i find support for the rds program? CMS ' RDS Center offers a variety of resources that provide comprehensive information to complete many program tasks. Before submitting a support request or sending an email, review the Top Plan Sponsor Questions, additional Common Questions, and the materials located in the RDS Program Website Resource Library, such as the RDS User Guide.How do i send an rds email to cms? Send an Email. CMS' RDS Center Email Address: [email protected]. If the inquiry is about a specific RDS application, please include the following information in an email: Your Name. Your Email Address. Your Phone Number. Your Organization Name.What happens after i activate my rds license server? After you have activated your license server, it becomes a registrar for the RDS CALs. While waiting to complete the activation process, your license server can issue temporary CALs for clients that allow them to use Remote Desktop Services for up to 90 days.Can one inpidual contact the rds center on another inpiduals behalf? One inpiduals should not contact the RDS Center on another inpidual’s behalf. Report an issue to CMS ' RDS Center or ask a question by submitting a support request. To submit a support request, log into the RDS Secure Website and select "Request Support" in the navigation menu.
RDS Connect© is hosted on Tier III data centers using Cloud technology. SaSS – this is Software as a Secure Service. All RDS Advantage applications and accounting are included. Data security, backup, updates, software and hardware administration are included. Use 32 and 64 bit Windows, Mac and Linux PCs. Toll-free support is included.