Does ratefactory integrate with zywave sales cloud? We are excited to integrate RateFactory’s small group rating engine into the Zywave Sales Cloud product suite. Login to your existing account below or learn more about how carrier-direct quoting will enhance Zywave’s quoting and proposal tools!What is rater and how do i use it? By using questionnaires designed with the RATER metric, you can discover the gaps between what your company delivers and what your customers expect, then use that information to make changes that increase retention. Where does RATER come from?What is the phone number for customer service? General customer service phone support. 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs.What is the rater framework? The RATER framework evolved from the SERVQUAL study designed by psychologists A. Parasurman, Valarie Zeithaml, and Leonard L. Berry in 1988. They designed it to measure the difference between what customers expected a service to be like and how they afterward perceived the service.
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