Where is rapiscan systems located? Rapiscan Systems. The company headquarters, in Torrance, California, USA, is the primary location for research and development, engineering, manufacturing, sales and marketing, and customer service support. Their European headquarters, and home to Rapiscan Systems Limited, is in Salfords in Surrey, England, near Gatwick Airport.What level of support does rapiscan offer? You have the option to add Rapiscan Product Technical Specialist support to receive immediate direct access to our Product Specialist Team. The Team focuses on product wide reliability and provides Level III support. Rapiscan Systems has spare part kit options for multiple product lines.What is rapiscan systems certified field service? Rapiscan Systems Certified Field Service Technicians will execute radiation surveys to ensure your system adheres to regulatory compliance and are radiation safety certified. You have the option to add Rapiscan Product Technical Specialist support to receive immediate direct access to our Product Specialist Team.What are rapidrapiscans hours of operation? Rapiscan Systems is available 24 hours a day, 7 days a week globally. We are here to support you anytime and anywhere. We offer “follow-the-sun" support.