Quick Asked: Portalguard Contact Us?
Last update: 27 Apr, 2024 
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What is portalguard and how does it work? PortalGuard is Arcadia's new tool for account management, password reset, single sign-on (SSO), and multifactor authentication. Using PortalGuard allows you to reset your password, recover your account and manage account security settings while providing a centralized login system for students, faculty, and staff.How do i reset my password in portalguard? Use the new “Forgot my Password” option at the login screen of a University computer to launch PortalGuard. Enter the OTP to access your account and set a new password. PortalGuard services has been deployed to all staff and lecture venue computers. Online services will be deployed to all student accounts.How do i set up multifactor authentication with portalguard? In order for multifactor authentication to work with your account, you will need to: Setup your Arcadia account to use PortalGuard if you have not already done so. Choose between using Google Authenticator App or a Secondary Email for One Time Passcode Delivery.How do i set up portalguard with arcadia? Setup your Arcadia account to use PortalGuard if you have not already done so. Choose between using Google Authenticator App or a Secondary Email for One Time Passcode Delivery. *If you choose to use Google Authenticator, you will need to connect the app with your PortalGuard account.