Why pointel contact center solutions? Pointel has provided contact center solutions to fortune 500. A certified Genesys partner for 14 years providing Genesys Implementation services to improve customer experience. Make it easy for your customer to do business with you. service levels improved. Emblem Health. If playback doesn't begin shortly, try restarting your device.How pointels voice self service solution helps healthcare industry? A major Healthcare provider engaged Pointel to develop a collections voice self-service solution to interact efficiently and effectively with their customers regarding past due amounts. Pointel voice self-service solution helped to lower the operational costs, increase efficiency and increase collections.Why choose pointel as your upgrade partner? Always on time and on budget.” “It was a great and successful Genesys 7.6 upgrade project and a great pleasure working with the Pointel Team!” “Pointel is a highly valued business partner who never fails to meet our project goals. They do an exceptional job and provide great value for their work.”Why choose pointel for dccm and cms? “Pointel is a highly valued business partner who never fails to meet our project goals. They do an exceptional job and provide great value for their work.” Director, Customer Service & Workforce Management, Emblem Health. “We started seeing benefits of DCCM and CMS solution immediately and our service levels improved.!”
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