How do i get answers to questions asked in pointclickcare? You now have access to a wealth of information created from the answers to questions that other PointClickCare users have asked. After logging into PointClickCare, visit our Customer Support Portal to perform a unified search of both help files and knowledgebase articles. If you can’t find your answer, create a case using the form provided.Why pointclickcare for senior care? For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.What is the pointclickcare practice suite? The idea behind the PointClickCare software is to make your care business stronger and help you improve care delivery. It is a robust practice suite that provides a collaborative platform to streamline interrelated workflows within your organization.How do i contact pcc customer service? Call PCC: PCC’s support phone is 1-800-722-7708. Live support techs are available between 8:30am and 8pm ET (5:30am to 5pm PT), except for a few days during the year. Emergency help is available 24/7, 365 days a year.
This position provides customer support to premiere PointClickCare clients who purchase the Technical Account Management service. We are offering a challenging, ...
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn. The Director will manage two segments in Customer Support – Technical Account Managers and ...
What you’ll be working on: · Owning and resolving any customer concerns· Managing support queue via email and phone calls· Triaging cases to the appropriate team· Working with ...