How do i contact five points bank customer service? Call 800-576-4687 Monday – Friday 8:00 – 5:00, or 800-472-3272 after hours. When requested by a Five Points Bank representative, click here to direct cha t with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.How much does it cost to use the pointbank e mail service? There is no charge to you for using this service and no requirements to download or install any special software. All you need is an email account, a web browser with connection to the internet and the email address of the PointBank employee that you wish to contact.How do i contact onpoint member services? If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to call the number listed in my profile or contact OnPoint Member Services at 503.228.7077 or 800.527.3932. How do i contact my bank customer care? Contact Customer Care at 866-401-9440. Create a secure email account to send messages and attachments to your banker at the email address he or she provided to you. Learn more. Please feel free to let us know if you have any questions or how we can serve you better. Let us know if you have any questions or comments!