How do i contact the platinum support center? Platinum Support Welcome to our support center, your satisfaction is important to us For 24/7 Support, please email us at [email protected] Call us toll free: 1-888-560-3773 International: +44-808-189-6334 Contact Us Please use the form below to submit your message to us.Who is platinum factory service? Who is Platinum Factory Service? We are an Ohio based company that began in 1997 as a partnership between Bob Pyle and Matt Montgomery. Our call center is located in Bellaire, Ohio. Over the past 15 years we have grown to employ multiple employees in 5 different states.What is the difference between phonephone support and platinum support? Phone support is available from 9AM to 5PM PST, and email support is available 24/7/365. Platinum Support is an online resource center for first class online support. We've been servicing customers from around the world since 2006, your satisfaction is extremely important to us, we are dedicated to helping you with whatever you require.Where can i get technical support while abroad with telstra platinum? Telstra Platinum tech support members can also dial +612 9242 0570 for technical support while abroad. Telstra offers multilingual support in a variety of languages, as well as multilingual support in-store. Find a complete list of Telstra stores that offer multi-lingual support, as well as the languages supported in each store, online.